@Dylan-and-Lizette0
I of course did not watch it because, I felt sure I knew how it would go, and by the sound of it, it was almost word for word what we expected we would here!
There comes a point in every task where we have to make a judgement call.....is this working, or is it not!
A few times you will give the benefit of the doubt...'maybe I misinterpreted that', maybe it was just a mistake, a slip of the tongue! But eventually you have to come to the realisation that, it's time to get out of the saddle, the horse is dead.....and no amount of wishing will get you back to the starting barrier to have another crack at it!
I don't care about the money, lots of businesses are doing it tough and their employees don't have the boss featherbedding their lives with heaps of money. Hosting was always a risk, and one we accepted.
There was always the possibility that local jurisdictions would put a halt to short term renting, and all reservations current and future would have to be abandoned. Nobody is saying Airbnb should pay out on all those bookings which have been lost through no fault of either the host or Airbnb. This is no different, Airbnb, to the best of my knowledge, did not create the Covid-19 virus, they should not have to accept financial responsibility for it! If you can't afford not to Airbnb host, you should not be an Airbnb host!
What I am annoyed about is that Airbnb have become so guest-centric that they are prepared to make hosting next to impossible, even in good times, let alone bad!
* If a host lodges a claim against a guest and Airbnb feels the guest has some justification, they will close the hosts listing and account! From what we are hearing, hosts accounts are summarily closed with no explanation or right of appeal! I am not just reading that here, but on 'Airbnbhell' and every site that Airbnb hosts associate with!
* Airbnb have removed guest verification details prior to a confirmed reservation to limit the scope under which a host can decline a booking. And if more than a handful of declines are enacted, once again the hosts account will be suspended or closed!
* Airbnb are penalising hosts who refuse to host a party reservation and they will even go to the extent of trying to relocate the 'party' to another hosts listing. A couple of contributor hosts here on the CC will verify that! It was only a few months ago our CEO said every Airbnb listing would be re-verified by December 15 this year.......Oh, but he said that just after a number of fatalities in an Airbnb party house in San Francisco to quell public sentiment about Airbnb.
We are not running our businesses any more.......Airbnb are, and yet the CEO has the temerity to call us 'Partners'! A partner is someone who has a stake in an organisation and has respected input into how that organisation should should make its decisions.....does that sound like Airbnb?
The problem is, the lips move, but the hands stay firmly wedged in the pockets....these are changing times Mr Chesky, time to take those earmuffs off and listen.
Cheers......Rob