Latest location rating for our secluded lake cabin

[Lisa723]

Laugh or cry? Gonna laugh.

[Ivan427]

Hi, 

My name is Ivan, and that is exactly my "problem".. I usually underline where my studios are, tell guests to look at photos of the place, before booking.. And then comments are pretty much the same as yours . ☺️ 

[Lisa723]

@Ivan427 first line of our amenity limitations, which guests must acknowledge before booking: "Driveway is gravel and steep."

[Catherine232]

Sigh. Sigh, bleeping sigh, is all I can say.

[Sandra126]

I have had a reduced rating more than once because of my hill too, now I mention it three times in my listing. Nobody has complained since. Price of view=hill.

[Sarah977]

@Lisa723  You poor thing, my sympathies. I guess they're trying to warn the other guests who also don't bother to read the listing description. 

[Ava30]

@Lisa723 <SIGH> It just becomes another thing you fell like you need to ask them before accepting their booking. Hosts where I am get comments about it being foggy, not warm enough, etc. We are a coastal community in Northern California. We can’t change the weather for our guests and the Redwoods need the fog <eye roll> 

[Sarah977]

@Ava30   OMG, it's FOGGY in Northern California? Who could ever have imagined? 

It's like guests who book a cabin in the tropics and then freak out because they saw an insect.

[Sandra126]

@Ava30, ''come and watch the fog roll in over the famous redwoods...'' etc ''stay warm in our cosy cabin whilst the winds whistle outside...'' or whatever. Wrap it in positives.

[Jessica-and-Henry0]

@Lisa723

Yup...... the only reason I can think of for getting 4 stars for location from guests is because we are 8 mins away from the subway JUST LIKE I STATED (and not closer) and also maybe because our home is farther from school than the international student dorm (which has a midnight curfew, no kitchen (usually just a fridge and microwave) and provides no bedding or towels or amenities of any kind except for toilet paper). 

[Sarah977]

You all know something? I think the majority of guests have no idea whatsoever that what they are actually doing when they fill out the review is rating the host and that their rating affects us hugely in a very personal way, with all these threats from Airbnb to pull up our socks or else, not just possibly cutting down our bookings. 

I think most guests just assume they're rating a place as if they were writing travel blog,  that their opinion is somehow important to the general public.

[Victoria567]

Ignorance is bliss but unfortunately ignorant people are not.

[Noel63]

Steep hill = free gym

[Sarah977]

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@Noel63 wrote:

Steep hill = free gym

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Oh, no. People these days want to drive from doorstep to doorstep, heaven forbid they have to walk a block. Then they pay $300/month for a gym membership so they can work-out. Strange times we live in.

[Fred13]

   10% of the population can't or are unwilling to read and 15% as is are too illerate to comprehend what they are reading - no wonder many guests do not understand hosts' information on location.

   I have had a few dumb guests who gave me 4*s on location because it was an island and it was not attached to the mainland, thus they couldn't drive up to it. Their minds were beyond hope, but not their money. 😉