Listing of my house for New Years Eve is priced higher than I am charging

Laura1234
Level 1
Oxford, United Kingdom

Listing of my house for New Years Eve is priced higher than I am charging

Hi community

I have a price set for NYE (£120) but on the site it lists my house as 'From £210' and if a guest uses the pricing selector I dont appear in the £120 range.

 

I had a call with Airbnb and explained the problem but missed the call back, no message yet but more importantly no change on how my house appears. (I've turned off smart pricing just in case)

 

It's odd because even if the guest was ok with the price then when they actually book they get the lower price anyway so its turning off potential guests and my price is the same.

 

Anyone else encountered this  and any ideas on fixing it - even just in the short term.

All help gratefully received, Laura

1 Reply 1
Laura1234
Level 1
Oxford, United Kingdom

so.. the listing includes the cleaning fee which is added on  later in the process when the guest books so they end up the same.. rookie mistake I suspect...where is the eye rolling emoji when you need it... and the DEL button..