Listing type- What is the point of differentiation between private room and whole house?

Alice-and-Scott0
Level 2
New Orleans, LA

Listing type- What is the point of differentiation between private room and whole house?

Our listing in new orleans ( Luxury Studio Magazine St.) is in a home that is an old double shoutgun home. There are two front doors, and it used to be two fully separate units in one building. The home has since been renovated, so that one side is just a studio with no kitchen. It has it's own front door, large bathroom, bedroom, and walk in closet that we have turned into  a mini kitchen (mini fridge, microwave, coffee machine, snacks, toaster). There is zero shared space between the rest of the house. It is similar to the amenities you would have in a hotel. No mater which category  of listing we use, we still get people who are confused.

 

When it is listed as "Private room", guests show up expecting access to shared spaces within our house, like living room and laundry. Additionally, they seem to  expect lots of interaction with us as the hosts.   Additionally, I imagine we lose many guests who are looking for a private experience, so they filter out "shared rooms", even though this listing offers full privacy and no shared space.

 

When it is listed as Whole house rental, we get people who feel misled because it is just a small studio (about 400 sq ft) and has no kitchen.

 

The descriptions Airbnb provides are confusing- "Private room" should have some element of shared space but "whole house" should have a kitchen. What if the listing has neither? What should we use?

 

 

4 Replies 4
Kelly149
Level 10
Austin, TX

what you have described is an Entire Place listing. The parameters of what is contained there should be shown in the listing. Just be very clear about what is and isn't there. It isn't the presence of a kitchen that makes something Entire Place, it's the fact that there aren't other guests or a host sharing the space. @Alice-and-Scott0

 

Lisa723
Level 10
Quilcene, WA

We have a similar setup with our daylight basement. We list it with property type "guest suite" and "entire place".  We also put in our amenity limitations that guests must acknowledge before booking that there is no kitchen (as well as the space description of course). With this setup we've only had one guest that was confused and she acknowledged it was her own error.

Lisa723
Level 10
Quilcene, WA

We have a similar setup with our daylight basement. We list it with property type "guest suite" and "entire place".  We also put in our amenity limitations that guests must acknowledge before booking that there is no kitchen (as well as the space description of course). With this setup we've only had one guest that was confused and she acknowledged it was her own error.

 

If this is your listing, you have included "kitchen" as an amenity. That is misleading.  I would suggest unchecking that, and adding "kitchenette, no stove or sink" as an amenity limitation.

 

https://www.airbnb.com/rooms/8275332

Ah, thank you!! I didn't even realize we had that amenity checked. We've had the listing up for 3 years, so the available ways to curate the info have changed quite a bit.