Hello,
I have been hosting for almost a year now. Have completed 44 trips with 5 upcoming, have maintained a 100% commitment and response rate since I started. However, I only have 16% 5 star reviews. One major reason here is that the location of my property isn't the most ideal. Now there's nothing I can do about the location (I do guide the guests accurately and pre-inform them about the address) and so it is almost impossible to get 80% 5 star reviews.
I have seen how passionately each one of us works everyday towards creating the best experiences for our guests; to recognize that, do you think that it'll be nice if Airbnb could create additional categories, like say, "Great Host" for commited and super responsive hosts who may not always be able to maintain 80% 5 star reviews but who do exceptioanlly well on other parameters?
Let me know what you feel? It'll be awesome if you can take this super-short survey to record your responses.