Much of what Hosts experience are because other Hosts don't review Guests!

[Jann3]

I'm on my 5th Guest's stay...and my 20th applicant (for a future stay).

I have a complaint against the AirBnB Hosts: Over 3/4 of these Guests have stayed at properties, have profiles 2-4 years old, are "verified" -- and yet have NO reviews!

My complaint stems from the need for Hosts to investigate people; Investigate whether they're good Guests, left Host's properties intact, or perhaps caused damage at other Host's properties. This can never be known/inferred when PRIOR Hosts don't review the Guests! In two recent cases (I still rented to them) Guests have actually wanted to show me they DID make reservations and stayed at previous locations, they actually SHOW me the approved request for their prior stays were in their profile name! (ie: they didn't use another profile to rent...) Some Guests have opened their app, showed the reservation with me (so i knew it was the same profile) then scrolled back to previous stays...so I knew those Hosts should've reviewed them!

There's no excuse for every single Guest NOT to be reviewed by Hosts! It's part of doing business on AirBnB people! You may think it takes time...and it does, but it helps us all! AT LEAST do the thumbs up/down, and star rating. You can put a couple words in the review if you wish (good Guest, etc) but at least star-rate them!

End of rant! Thank you!

[Marzena4]

@Jann3 Sorry, but I don't believe it. It is mostly guests who do not leave reviews. Out of my recent (a week or 10 days) 5 guests, only 1 has reviewed me so far. I have reviewed all 5.

[Jann3]

Just so I know, @Marzena4... *What* don't you believe?

The fact that Hosts aren't leaving reviews?

Or the fact that I am telling you that I actually SAW these people with NO reviews? 

Just wondering... 

[Marzena4]

@Jann3 Hosts not leaving ofc. 😉 I guess you could have reckoned it from my post.

In the last 3 days I hosted people with NO reviews at all, so it happens. I also got a message from a member since 2015 with no reviews - but he has not used Airbnb.

[Lisa515]

of course it happens *some* times that a guest has been a member but not yet made a reservation.

[Kelly251]

I just learned on here that if you review a guest even though they don't complete theirs it will show on their profile after 14 days , so if hosts are completing it will eventually show up!

[Lisa515]

yep, been that way for a while.

[Linda108]

I haven't experienced the lack of host reviews for my guests, @Jann3, but I do see many posts from hosts that don't understand how the review system works and plan to not review because they don't want the guest to leave a negative review.  In some cases I have seen posts that the host is literally afraid that the guest will retaliate.  Every time I see such a post, I try to encourage the host to leave an honest review as a responsible member of the host community.

I have experienced a very few guests that haven't left a review as @Marzena4 points out.  Some guests are clueless but I do recall one guest explaining that she didn't leave a review because I already had so many good reviews she didn't think I needed her review :P!

[Dixie2]

There's no reason to believe that a guest will "retaliate" if a host gives a bad review, the guest cannot see the review unless they leave a review first....when both reviews are in, the host and guest can read them. 

My problem is the people who say," since nothing in this world is perfect, I can only give 4 stars".  WHAT?  Then don't expect to get five stars yourself (except that, as I say, they won't know they got five until too late for me).  Some guests are strange when they do reviews.  I also had one guest accidentally hit the "one" star, even though she stayed with me four more times.  The one star can never go away.

SIGH.

[Jessica-and-Henry0]

When I started out as a guest user several years ago, I didn't really think much of reviews. I was never one to post reviews of resturants or hotels in the past - so I never thought reviews on Airbnb were so important, and I never bothered to review any of the places I stayed at.

FYI, all the places Henry or I stayed at as guests were private homes with self check-in, meaning we never met any of our hosts. They sent directions and the access code and that would be it. It was very business like and communication was on an "as needed" basis. Not one host ever sent a message like "Hope you enjoyed your stay~ please review us" after we informed the host that we were checking out and no one ever reviewed me (or Henry) either. Now that we are hosts, Henry and I really regret not reviewing the places we stayed at before and also wondered why none of the hosts ever reviewed us????

Anyhoo~~ wow @Jann3! On your 5th guest already?!?! I'm currently on guest #4 who came 2 weeks ago and will be staying with me till just before Christmas. LOL!!!! At the rate I'm going, it's going to take me more than 2 years to host 10 guests~~~~

[Jann3]

We are in Wine Country in California, @Jessica-and-Henry0. There are many people that take 1, 2, 3 or 7 day trips here. I am finding many Guests that didn't know there was such a thing as rooms-under-$300 in the Wine Country...and that's why they use AirBnB here.  (We have a moratorium (kidding) on new hotels evidently...nothing new in last decade except a few mom-and-pop hotels and a huge casino just south of us...)... So the established hotels bill anywhere from $250-599/night (depending on the season).

I got lucky living where I do and being able to rent a studio!

[Mark26]

There is no mandate. There is no requirement. Do what you want to do.

[Marit-Anne0]

@Jann3

I have used airbnb 9 times as a guest. 4 of those hosts chose not to leave a review, so that is quite a high percentage. To start with it was quite annoying as it prevented me from booking with hosts with stricter booking requirements. And it left me with this rather uncomfortable "what did I do wrong" feeling. 

My first was an off-site host managed by her father, second an on-site host in my home town, third an off-site host managed by a friend and neighbour and the the fourth run by a management company. None of them ever made it to Superhost.

[Lisa515]

What stricter booking requirements do hosts require?  My Instant book (which is the strictest I can enforce) requires govt ID and a single positive review.  At times I even receive a guest with ID verified and not specifically govt ID.  

[Linda-And-Richard0]

Hi @Jann3  I can't speak for other hosts but to date, I have reviewed each and every one of my 24 guests.  Of those guests, 21 have left reviews for me.  One of the 3 that did not leave a review was a former Airbnb host.  People get busy, life goes on. 

Linda