My Host Inquiry response is still pending

[Edward191]

Hi

I got an inquiry from a potient client about my experience.  I responded to their inquiry right away but after 2 days, there is still a pending status  beside the message in my inbox.   I looked at the message multiple times, it is not a request to book, it's just a question.

Does anyone know if the potiental client saw my response?  why is the status pending? and how can I avoid this in the future?

Thank you in advance

Edward

[Emiel1]

Hello @Edward191 ,

Maybe ask the guest if he received your message ? I am pretty shure about it, "pending" probably means there is no booking. If it would be a reservation request for accommodation, pending would say: act within 24 hours, otherwise Airbnb will take action:

https://www.airbnb.com/help/article/363/what-does-each-reservation-status-mean

Best regards, Emiel

[Edward191]

Hi Emiel, 

Thank you for your response.  You're absolutely correct.  The pending status beside the message related to the booking status, not the message status.  Clients did receive my responses. 

Thank you for your help and link to the resources. 

Edward