My booking Calender was booked for the 1st Dec 2017 to the 9th Dec 2017. Usually Air BNB let me know

Debbie207
Level 1
Gawler East, Australia

My booking Calender was booked for the 1st Dec 2017 to the 9th Dec 2017. Usually Air BNB let me know

I think I have been lead up the Garden Path with this booking. As this booking was accepted. I have written to the quests and no reply. I could have booked this for the Adelaide Cricket, as AirBNB has always been reliable. AirBNB could have let me know there was no deposit made. I think this guest may have been a scammer. What does AirBNB have set up if this is the case.

5 Replies 5
Emiel1
Level 10
Leeuwarden, The Netherlands

Hi,

Is it just me that i have not a clue what you try to explain ?

Best regards, Emiel

Debbie207
Level 1
Gawler East, Australia

I have an accept with my booking calender from AirBNB. I want to know if the guest ever paid AirBNB when they booked, our TO DO Beach Retreat. Regards Debbie O'Hara

I have an appointment and I would really appreciate an email from AIRBNB with concerns with this booking that is supposed to be in today. Please indicate whether AIRBNB has this booking confirmed with our Hosting TO DO Beach Retreat.

@Debbie207  Go to your Reservations.  If the reservation says "Accepted" then the guest has paid.  Here is a link that will tell you what each reservation status means: 

 

https://www.airbnb.com/help/article/363/what-does-each-reservation-status-mean

 

Does this help?

Emiel1
Level 10
Leeuwarden, The Netherlands

Hi,

This is the Airbnb community host forum, so you are not connected directly with Airbnb. To contact Airbnb read:

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M18763

or use the Airbnb phonenr in Australie:  +61 2 8520 3333

Hope this helps, Emiel