My guest burned an appliance, how should I proceed?

[José-María0]

We are hosting a young couple that seems a little bit odd with kitchen appliances. They burned one of ours: they poured milk in a water-only kettle, so it got burned and longer works.

I told them but they did not seem very interested in taking any action on the accident. What should we do?

[Gerry-And-Rashid0]

You can claim on the deposit within 48 hours - or just write if off as an accident - kettles are not expensive to replace. See how you feel.

[Hubert0]

And this is the place to file your claim: https://www.airbnb.com/resolutions