My listing does not appear or harder to appear when search on mobile app compared to on PC

Zulkarnain-Shah0
Level 1
Kuala Lumpur, Malaysia

My listing does not appear or harder to appear when search on mobile app compared to on PC

Dear Airbnb, 

 

Thanks for giving me the opportunity to list my space. After few months of using Airbnb, I just noticed that when the users want to search my listing on their phone, it's quite difficult to find it even though they search is quite specific. 

 

My space's name is D'hut at Janda Baik.

 

Appreciate if I can get help from the Airbnb team, because this could be a bug. 

5 Replies 5
David126
Level 10
Como, CO

What was their reply? Have you heard from them?

David

Hi David, 

 

How do I contact the Airbnb team? I can only find the self-help FAQ and this community page.

 

@Zulkarnain-Shah0

You cannot search the airbnb site by listing name only by location. This allows searchers to browse what's on offer.

The difference in what's on view is also normal.  You will always get "less" on a phone. Due to a number of reasons, a lot more functionality is available on a PC than on other more mobile platforms.

 I encourage you and others to keep reading the FAQ's as you can still learn heaps along the way.

Just type in random topic words, and let yourself be lead down a winding path of learning.

It's fun,  just do it regularly rather than rushing in when you are stressed over a problem. 

Regards, christine.

Thanks Cristine

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.