My listings don't appear on the site

[Gabriela1]

Hi,

All of a sudden I havent received any enquiry for a while now and I was wondering why that has happened. I did a search on the site as if I would want accommodation that would suit the studio aparments that I am offering, to my surprise my 2 properties did not show up on the list of properties available (although the dates are available in my calendar)

can anyone let me know why my properties is not listed ?

thank you

[Dave-and-Deb0]

 Hi Gabriella,

I just took a look at your site at I see three listings and the calendar looks completely open on all three.

How many properties should show up?

[Vic0]

I had a similar issue. My listings were active and show up for some searches this month, but I found were not coming up at all for next month (December). I have no black out dates. 

[Carol0]

I have been having problems with my 3 listings in my house only showing up sporadically in search results since the end of October 2015. I contacted AirBnB numerous times.  Sometimes reps couldn't find it either; sometimes they told me they could while I still could not.  I am not a new user unfamiliar with search filters and calendar settings. I also found that my 2 last guests were unable to leave reviews after trying several times to post.  I also can no longer "Leave a Public Response" back to them once their reviews DO show.  The reviews were shown after I contacted customer service with the news that the guests told me they could not post their reviews. The reps told me they were able to manually force the reviews to be published.  This occurred but I still was unable to Leave a Public Response.   I found that best help results came from posting on airbnb's facebook site.  I had a rep named Corey M helping me, even calling me back.  Hefi told me to turn off all listings and turn them on again. This helped a short while, but currently I am unable to search my own listings o Chrome V 11 on Win 7 desktop with ethernet Xfinity connection or on Internet Explorer.  I am currently able to see my listings when I use the Opera or Chrome Browser on Win XP connected by Xfinity Wi-Fi connection. I found a Pup.Bundler and Pup.Installer malware on my desktop browser which I removed but am still not able to see my listings on the desktop for some reason, but Corey assured me my listings are showing from his end.

[Carol0]

You might try running Malwarebytes to see if there's any viruses or malware on your browser as I recently did for the same problem. Also ask your friends if they can see it when they look it up.

[Carol0]

I think I have found a solution to why my listings would not show up but when I called AirbnB they said they could see them. I had browser malware called Pup.Installer and Pup.Bundler which I found my using Malwarebytes.  After I followed the steps on this site I was able to see my listings again. My listings were only showing up sporadically to me for the past month. I need to see if clearing this browser redirect virus consistently clears it up.  Hope this helps you.

https://malwaretips.com/blogs/pup-bundle-installer-oi-removal/#junkware

[Mary152]

Hi

Can anyone help? We are in the centre of Allemans du Dropt in France but when I enter this as a search our listing does not appear? People are finding us as we have had hits, but how do I direct my friends etc if the listing doesn't show under our village? Thanks peeps!

Mary

[Andrew90]

Mary try setting dome filters. Also your direct link will be the same one you see when you view your own listing (just remove the preview) example in my closing.

See detailed instructions in the community help guide - “Community Help Guides - Airbnb Community”

https://community.airbnb.com/t5/Community-Help/Community-Help-Guides/m-p/23100#M311

[Paula73]

my two listings show up when I search for dates, but they don't show up when I do a Find a Place search. Anyone know why?

[Belinda38]

I asked expert help on Airbnb and she suggested editing my listing by addding a word or two changing the price by $2 and changing it back on a regular basis even daily. Sure enough the listing is now visible. we shouldn't have to do this. You dont have to do this on Stayz.