New guest, no confirmed phone number or email

I have an inquiry from a new Airbnb user with no confirmed email or phone number.

Is this normal, I thought Airbnb should have these details

4 Replies 4

Kuala Lumpur, Malaysia

They'll have to add that info should they actually try to book.

Kalo Chorio, Cyprus

Is it not required on making an enquiry?

Kuala Lumpur, Malaysia

Just the way the system works.

Kalo Chorio, Cyprus

OK, Many thanks for your help

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