Hi @Tim26
I'm glad that you wrote the same thing of me, this mean that there is a issue on the system.
I agree, only percentage are useless, stats page like this mean nothing, it can't help anyone for self improvment.
When happenend that the guest gave us low rating, I asked in the same day "why", and this help us to improve that specific area, cause we knew where and why we get 4 or 3.
Now is just a big avarage, incorrect, more or less, yep you are good, 83%, ..things.
The only reason for replace the number could be, that hosts around the world had big arguments with guest about the rating, because unfortunately some people can't take criticism.
anyway see what happen now. 😕
Cheers Raf