@Darien1 I've been hosting since 2016. I have 184 reviews, and an overall rating of 4.76. That's 95.2%. I feel pretty good about that.
I've been in and out of superhost status more than once, in that time. First time was self-inflicted, since I, as a newbie, cancelled a booking. My one and only cancellation ever. I have a 100% response rating. I host mainly short term stays, so don't have trouble meeting the minimum stays requirement.
I think I have one 2 and a couple of 3 's, but the vast majority are 4's and 5's. One of the 3's was related to someone being particularly grumpy after 4 days out of a 5 day stay were rainy. Not much I could have done about that. They also complained a lot about things I didn't have in the listing, which are not on my amenity list.
I think, over time, it is not unexpected to have a few of those, in spite of how hard one works. One can't possibly please everyone. What seems ridiculous is that there is so much emphasis on superhost status as reflecting "excellence".
Since superhost status is measured over 12 months with quarterly review, it's a lot easier to be a short-time superhost than a long-time host with overall great performance. I've seen quite a few listings where they have superhost status, but the listings themselves had ratings of 4.4, 4.5, 4.6.
Currently, I am sitting at the following, for the superhost assessment :
Overall Rating: 4.8
Cancellation Rate: 0.00%
Response Rate: 100%
Stays Hosted: 23 stays
If everything goes well in September, one might think that would lead to regaining superhost status at the October 1st assessment, right ?
Not so fast.
I've actually been right at the same place before, but didn't get the little badge back at the next assessment. I was told by customer service that, although the website displays 4.8, the actual "behind the scenes" rating used for the calculation was only 4.78. Better luck next time. Underperforming by 0.02 ??? If that's supposed to be motivating, it isn't working for me.
I'm now waiting for the October 1st assessment, to see if anything actually changes. Meanwhile, I'm just doing what I do. Trying to provide the best guest experience I can with the assets at my disposal.
I just got through a month of a possible tornado, 2 days of power outages, extensive tree damage in the neighborhood, and construction next door. Well, and, of course, Covid-19 cleaning and travel restrictions.
Meanwhile, I try not to let superhost status drive my life.