Hi All
This must be a world wide issue......
During peak seasons I set minimum booking requirements to 7 nights Saturday-Saturday. ie 16th -23rd February. Despite this I keep getting short stay resevation requests that include some of these dates, ie 14th-17th February.
Really annoying since I have to decline the request. Wastes my time, the travellers time and creates a really negative experience for everyone.
Have reported this to the Helpdesk and via feedback, at least 4 times. Point blank refusal to resolve this. Clearly this is a simple software issue that should easily be fixed. Instead I am offered incredibly complcated "workarounds".
Anyone know how to put presure on the IT team to fix this error?