PAYMENTS

[Ilse0]

Hi

This is the first time I am on AirBnB and have received my first guest and email from you that my payment is lieing there ready to take.  I just dont know how to access it because I dont understand the payment methods.  Please give me more clarity because we wouldnt want to lose out on this.  Is there a contact nr I can use to talk to someone and guide me through with as this is very new for me.

THank you so much

Ilse

[Dave-and-Deb0]

Hi @Ilse0,

Are you referring to an email that looks like the one below?  If so, the money will be deposited into your preferred payout account in which you setup.  If you have not setup an account, go to your picture in the right hand corner and from the dropdown list, choose "Account Settings".  On the page you are taken to, choose "Payout Preferences" and then "Add Payout Method". I took an image which is below to show you how.

[Kay8]

Hi There!

Thank you for your helpful tips. My problem is that I entered the banking info for the intermediary bank (in the US), for my local bank (in Jamaica) but neither banks are seeing the payout after 1 week 😞 Any suggestions? Thank you!

[Yuki266]

Yo there I need help doing this can u help me

[Emilie]

Hi @Yuki266, 

Could you tell us a bit more about what issue you're facing and what you need help with please? This way other Hosts or myself might be able to give you some tips. 🙂

Thanks, 

Emilie 

[Alicia8]

My last payment of $660.00 dollars; the client paid $700.00 which it was the established price.  Why did you keep $40.00 ?

I tried to e-mail your office twice with this question, but got no response.  Please explain or send me an e-mail

Alicia 

***

[Dave-and-Deb0]

Hi @Alicia8,

This is not the place to get in touch with Airbnb about these types of issues.  You can call them with the number I am providing below or you can send a Tweet to @Airbnbhelp.

Mexico

+52 55 41 70 43 33

Also @Alicia8, I would highly recommend you remove your personal information from this post.  You only have 45 minutes from the time you post/edit to remove your email address.

Happy Hosting!

Dave

[Anonymous]

Airbnb charges a 3% from the host in all the payments, that is why!

[Laura195]

Hi,

I have noticed that my payment details are incorrect (old account number) and so far I have not received any payments from Airbnb. I have not received any messages that these payment have not reached me. It says paid out. I called the bank. bank does not see any transactions. Where is my money and how I can track them? I cannot even see what account number it was sent to couse on airbnb site it shows only 4 last digits. I have used this account tio receive mayment 2 -3 years ago ant it worked. 

Thanks

Laura

[Helen61]

Hi,

this is my second time I have had a guest on Air B and B and the first time, my payment came with a notfication 24 hours before the guest stayed. this time, it seems I havent been paid and cant seem to find out what has gone wrong? anyone help? H 

[Philip22]

I would say the say , how do I go about getting payment , we had our first guests now a week ago ,do we get paid at the end of the month, or how does it work ?

Kind regards,

philip .

[Kristina9]

Hi! I changed my payment method 5 days ago, and I had already 2 quests consecutive, but I dont see the money on my checkin account...before I had PayPal as a payment method

[Lynda22]

My guest stayed 14 May 2016 at a charge of 23 pounds per night.  But......Airbnb only sent me

16 pounds via my bank............I don't know how to challenge this with them.  Help please

[Gianluca18]

could please some one give to me a number where i can call airbandb from Malta, i m waiting my payment to be done since one month,this is really unacettble for a big company like that,not even a customer number to call, i rent my room in my flat i am a really nice host but the money i never got from airbandb,

could please some one help me out,thanks

[Khuon0]

Hi,

this is our new on AirBnB. if we receive the booking how does we get our payment of guest staying