Payouts

Jo821
Level 1
Belton, United Kingdom

Payouts

Hi, 

 

My payouts from Airbnb have been paused since 1/7/22 as they say I have not verified my account by uploading an image of my passport/driving licence.

 

I am unable to upload these details as my account says I have already been verified. I trying to sort this out since 31/5/22 but Im getting nowhere,  just going round in circles and I wondered if anyone else has had this problem. 

2 Replies 2
Pat271
Level 10
Greenville, SC

Had you hosted any guests? If not, you could try just setting up a new account, maybe with a slightly different name - like add your middle initial or similar. If that works, disable the old account.

Quincy
Community Manager
Community Manager
London, United Kingdom

Hi @Jo821, is this still happening? If yes, let me know, and I will pass this on to the team for you. 

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