I recently had a guest book my place for over a month which then caused me to check out of where I was staying early (so still paid) and then drove all the way home ending some important business functions and money making opportunities in order to accommodate my guest as she was planning on arriving the next day.
Two hours later, she cancelled because I told her she would not be allowed to bring her dog since I have a cat and no other animals are allowed. My listing has this marked, as in I do not allow pets and I have a pet. She said she filtered search results for "pet friendly" listings which is why she booked thinking her dog could stay. If Airbnb is showing listings which do not allow animals, that is not pet friendly in my opinion. Therefore, I think I should still get my first month rent paid and she should also receive credit because it sounds like it was not her fault and not my fault, but the fault of poor filtering results.
What are your thoughts on this matter?
Ckb