Private feedback - missing from Feb 2020?

Geri26
Level 10
Adelaide, Australia

Private feedback - missing from Feb 2020?

Not sure if I am having a 'seniors moment' and I can't see what is right in front of me, but is anyone else missing the private feedback from guests from February?  I can see feedback from past guests up to Jan 2020 and pretty sure I saw 2 from guests who reviewed on Sat but they have now disappeared and a new review that came in today has none,  plus an older Feb one are also missing their private feedback that I am sure I saw when first released?

2 Replies 2
Mary116
Level 3
Austin, TX

@Geri26   I also noticed this.

 

Just an FYI, at least for PLUS listings, Airbnb monitors private feedback and has their “education team” reach out to hosts to instruct the host to repair any potential issues mentioned in the private feedback.

 

Geri26
Level 10
Adelaide, Australia

thanks for your reply @Mary116 . I'm not  a plus listing but not surprised if even private feedback is being monitored.  Makes sense though why I cant see current info as I did have to contact support after a recent guest left and his offline feedback was contradictory to his review and message....