Problems on Accepting South Korean guest's Booking

[Angeline10]

Hi buddies,

I've been hosting for almost 2 years and have never experienced any problems on accepting guest's booking request.

However, this morning when I wanted to accept a South Korean's booking request, I faced a new system issue. Please help!

It leads me to "Before you Accept this Request" page after clicking the "Accept" button. It seems that they have a new cancellation policy for South Korean guest. Okay.. fine. After finished reading through it, there's no other options or buttons that I can choose to proceed with my acceptance.

Does anyone have the same problem with me? Please advise. Thanks. Appreciate it! ^^

[Christian65]

It is indeed a Korean thing

https://community.withairbnb.com/t5/Hosting/South-Korea-cancellation-policy-in-Canada/td-p/420092

You might have to contact air with this Contact Airbnb

[Christian65]

Can't your press continue @Angeline10? 

[Angeline10]

Surprisingly, I don't see the following buttons.. 😞 that's why I'm unable to proceed to the next page.

[David126]

Seems @Angeline10 is in Japan so begs the question what South Korean regulations have to do with this.

[Christian65]

How about you ask her @David126 and perhaps read her post?

[Angeline10]

Thanks for your help, Christian!

David, do you mean Japanese host can't accept their booking due to the new regulation? 

[Christian65]

Seems wierd you can't accept. Is the booking still there? If so, I'd get in touch with Air soon as the guest might become a bit impatient.

Best of luck @Angeline10

[Angeline10]

@Christian65, yes, it's still there. I have related it to my guest and she is okay to wait as she stayed in my apartment before. 🙂

No worries. I'll get in touch with Airbnb. Thanks a lot! 

[Gary170]

I would call Airbnb and ask for their assistance.

[Jennifer--And-My-Brother0]

There is a glitch in the Korean requests - this is the second time. They can't seem to instant book but their inquiries all result in blocking the calendar. There is nothing I can do to help them on my end. It resulted in a failure and frustration last time and I think they cannot see instant book or something in Korean.