Que hacer cuando te toca un mal cliente?

[Eduardo1604]

Alguien me podría aconsejar como manejar un cliente que llegando empieza a encontrar defectos al alojamiento ?

[Emiel1]

Google translates:

"What to do when you get a bad client?

Could someone advise me how to handle a client who arrives and begins to find defects in the accommodation?"

Please provide more details about the "defects found".

If they are serious issues, you need to act on them.

If they are minor issues, maybe the guest is trying to force a refund.