RE: Trouble with Guest

[Maria105]

Hi,

I wonder if there is someone who could advise me in relation to this issue.  I had a guest stay with me last week which I had to ask to leave one day earlier.  I did try to contact airbnb prior to doing so but nobody got back to me.  The guest was clearly lying about his purpose for staying with me and was intoxicated most of the time.

My question is, as I am not going to review this person, how do you alert other hosts to be aware of possible issues regarding this person in the future.

Many thanks

[Suzanne14]

How do you get someone to leave early if you don't feel safe?

[Punam0]

@Maria105, why are you not going to review them?

[Robin4]

@Maria105 Hi Maria....You do have a duty to leave a review about this guest. The whole Airbnb platform revolves around the fact that there is a factual review system in place that can't be manipulated. Hosts are inviting strangers into their own environment and need to know what these 'strangers' past history has been. As a host I am sure you respect that.

Maria, as I have said in other posts don't get too emotional about what you write, be objective. People will respect your opinion far more if you state the facts impassionately....as though writing for a third party! Something along the lines of...."This guest had a differing set of values to those I hold, and I feel he would be better suited to hotel environment rather than a hosting one"....leave it at that! Don't mention him being drunk or in other ways 'unsavoury', this could make him offensive towards you, (which I guess is why you are reluctant to review him)!!

Maria most of us are intelligent enough to read between the lines and sort out the 'wheat from the chalf'.  Too often we see people write something they regret, and would do anything to turn back the clock...what you write will stay with you but Maria, you must do it....the rest of us will respect you for it....cheers.....Rob

[Debs2]

Wise counsel Rob.

Is there any way a guest like that can be blocked from booking again? 

[Marit-Anne0]

@Maria105

A review is the ONLY way to alert other hosts, so please leave one.

@Debs2

It is possible to flag the profile.

[Debs2]

I'll try and flag his profile now - thank you. 

He was fine when he stayed it's just been since then, the way he's been contacting me isn't nice and I don't want him to be able to see my calendar.

[Marit-Anne0]

@Debs2

If the messages are through the airbnb platform - flag the messages as well.

[Debs2]

Unfortunately they weren't through the platform.

I'm just concerned that he will know I've flagged him up as being a bad guest.

Thank you for your help. Much appreciated.

[Robin4]

@Debs2...Hi Deb, as usual @Marit-Anne0 have given good sound advice. 'Flagging' the profile does alert Airbnb to some aspect of this guests behaviour that you find unpleasant and threatening but, it also alerts the guest to the fact that he would not be welcome again, and this would probably be the best deterent. Once flagged most unsavoury guests move on, some even close their profile and start again.

But I am not aware of any way you can specifically block that guest from seeing your profile....he could utilise an incognito search or simply google Airbnb 14705388 and that would take him to your profile!

Sorry if you have been put in that position, hosting should be a wonderful experience, it has been for me...

All the best Debs...cheers....Rob

[Debs2]

Thank you Rob.

All other hosting experiences have been entirely pleasant and this was only unpleasant afterwards.

Thank you for your help

Debs 

[City-Limits-Ranch0]

The guest was fine for most of his stay but when some conflict arose I asked him to leave and then he began harassing me online.  Would not host again.

or

OMG, no!!!

or

Situation has now escalated to on line harassment.

Or

fill in all the parts of the review with all the negatives, flag the account, thumbs down, report to Airbnb but in the part about the guest that will be public

Not a good fit.