Rating of listing should be the main criterium for listings

Blagoje0
Level 10
Split, Croatia

Rating of listing should be the main criterium for listings

When you do a search as a guest you can see listings on few first pages that have lower then five star ratings and five star listings and even superhosts, who are positioned behind them!!

Shouldn't host who take additional efforts providing guests excellent travel experience be on that top pages?

Shouldn't guest feedback be the main criterium for listings positioning?

Guests love and enjoy staying at top rated listings. They are the one who make that listings top rated. So guests satisfaction during their stay should be main criterium for listing visibility couse guests enjoyed that listings the most!

- higher rated listings- higher guests experience - higher ranking
- lower rated listings- lower guests experience - lower ranking


Lower rated listings in same town should never outrank higher rated listings.
It is bad for guests it is bad for hosts.

 

If you agree give the thumbs up!

https://community.airbnb.com/t5/Host-Voice/Rating-of-listing-should-be-the-main-criterium-for-listin...

2 Replies 2
Clare0
Level 10
Templeton, CA

@Blagoje0 I believe that the search function does put the best listings first.  However, if you are just looking for a particular type of listing with or without dates, yes, you will get a mishmash of listings.  If you use filters for your searches, Airbnb will put forward the listings with the best reviews, response time, etc. 

Have you seen this blog post?  It's very imformative. 

http://blog.airbnb.com/how-search-makes-the-best-matches/

Also, if you are tech-minded and have some time on your hands, this is an interesting You Tube video of Airbnb tech designers talking about how they design the search function: 

https://www.youtube.com/watch?v=l2ywLWyRjA8&t=1321s

But I warn you, it is pretty technical and long!

 

When I put general search for my town Split I see even lower then 5 stars listings on top few pages. Shouldnt higher rated listings and superhost listings be there. I see superhost behinde that lower rated listings. And we all know criterium for superhost. Thanks for links @Clare0