@Jonathan47 :
I wonder if your local tourist bureau, Chamber of Commerce, or whatever you have in Italy would be interested in suggesting that Airbnb might be liable for publishing false and defamatory information.
That ought to get someone’s attention.
How do you burn down a beach, anyway?
Thanks for publishing a thoroughly detailed review, by the way. I would never consider renting to someone like that.
I don’t know what the laws are like in Italy regarding libel but it might be worth checking.
In the USA the alleged victim must prove that:
1.) The statement was false
2.) The statement was made maliciously with intent to cause material damage to the victim
3.) The statement did in fact cause the victim to be materially damaged.
You have #1 covered but #2 is always a problem. “I’m just incredibly stupid and I thought it was funny” is an effective defense.
You would have a problem proving damages as well.
In Panama the law is much more liberal and you can be sued for telling the ugly truth about someone if they can prove damages.
”Yes, I’m a thoroughly corrupt politician and I have a lengthy criminal history but YOU DIDNT HAVE TO TELL EVERYONE ABOUT IT! That caused me to lose the election and I could have stolen a whole lot more!”
GUILTY.
In the USA the Better Business Bureau is quite effective in getting businesses to respond.
A certified letter from an attorney to the CEO also might elicit a response, or if you have something like Small Claims Court in Italy, for a small fee you can serve the CEO with a summons.
That would make his day really special.