Another super host booked my place a few days ago. After she booked my place which was 6 days before check in. I asked her immediately upon booking to answer a few questions such as arrival and departure plans and to read my “ Vacation Rental Agreement” or “VRA”. (I will list details on VRA below). These are the pre booking questions that all guest are supposed to answer. I have a moderate cancellation policy. When 5 days before check in came, she told me she would not agree to the VRA I told her she should cancel. She said she wanted a full refund. I told her to ask AirBnB and she said that AirBnB would contact me about allowing a full refund. Here is a copy of our messages:
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Vacation Rental Agreement
1. Property. The property is furnished, and includes a fully equipped kitchen, refrigerator, oven, stove, Microwave and TV with limited reception.
2. Term of Lease. The term of the lease will be the dates booked through Airbnb. The Responsible guest which appears above must be 21 years of age or older.
3. Duties of the Parties
3.1. Condition of the Property. Guest shall leave the property the same way they received it, which includes, swept and vacuumed, with wiped down appliances and bath fixtures and furniture must not be moved.
3.2. Repair of Property. Homeowner may enter the premises at all reasonable times in order to inspect the property or make repairs.
3.3. Smoking. Guest understands that the rental unit is a non-smoking unit, and agrees to smoke only outside.
4. Obligations of the Parties
4.1. Lost and Stolen Items. Homeowner is not responsible for lost or stolen items.
4.2. Guests are responsible to return the property to homeowner as they received it.
4.3. Guests are to abide by all Airbnb’s “host and traveler standards and expectations” as outlined in their publication, viewable at https://www.airbnb.com/trust/standards.
5. Governing Law. The laws of the state of Nebraska shall govern this agreement. Each of the parties irrevocably consents to the exclusive personal jurisdiction of the federal and state courts located in Nebraska, as applicable, for any matter arising out of or relating to this Agreement.
6. Indemnification. Guest agrees to indemnify and hold Homeowner harmless from any liability for personal injury or property damage sustained by Guest or parties invited onto the property by Guest.
7. Entire Agreement. This Agreement constitutes the entire agreement of the parties and supersedes all prior or contemporaneous oral or written agreements concerning this subject matter.
8. Guest to Provide. All renters shall bring all household items including food, toiletries, etc. Bedding, towels and limited amenities will be provided.
9. Trash Pick-up. Every Monday morning is trash pick-up. Please place the 2 wheeled trash toter located next to the garage at the foot of the driveway by 5:00 a.m. (or the night before).
If you have read and agree to the Vacation Rental Agreement, simply reply "Yes, I agree". (There is no button to accept or decline).
Thank you for your time reading this post. Let me know if you think it is a worthless agreement and I should take it out. Perhaps I should take it to a lawyer to see if it would really help protect me in any way?
**[Private conversation removed in line with Community Center Guidelines]