For those who have never stayed as a guest, here is a snapshot of the review process when completed in March 2021. I completed this review on a laptop and accessed the review from the e-mail prompt that Airbnb sent after my stay.
E-mail from Airbnb asking to review. Note: if you click on a star with your curser, that will populate the star rating on the first step of the review, but it can be changed.
First step - Choose an overall star rating:
If giving a 3 star or below a "Report unsafe behavior" link will appear:
If giving a 4 or 5 star, the next step will be to choose 'compliments.' This step is optional and can be skipped. If giving a 3 star or below, this step is not an option.
The next step is to describe your trip:
Then choose a star rating for the 5 subcategories. Cleanliness, Accuracy, Check-in, Communication, Location, and Value.
Note: If you choose a star rating of 4 or below for any subcategories it will ask you to choose from a list of possible reasons and add detail. Examples:
If you give a 5-star overall rating but a 4 star in any of the subcategories, you will get this message. You have the option to change the overall rating or ignore it.
Next is the private note to the host:
Next, the public review:
This concludes the review.