Hi Everyone!
Wow- it's been a minute since my first and only post, sharing my house rules. I'm really happy to see that fellow hosts have found it valuable and useful to build upon their own. As the post was originally written back in 2018, some things have definitely changed in my operations. I've revamped the house rules a few times with the help of other hosts, and have found this version of the house rules to be even more clear. It also sets the right professional expectations that hosts should have for their guests, and makes claims much easier to process since the guest replies back with *my favorite quote* and acknowledges the associated penalties that come with breaking the house rules. Hope this helps you too (& let me know what you think about this new version!)
*Please thoroughly read the entire listing description and house rules before booking* As your dedicated host, we aim to make your stay as comfortable as it can possibly be! Our mission is to help our guests create beautiful memories in our cozy unit. For us to do so, we would truly appreciate it if you can follow these house rules and confirm that it has been reviewed WITHIN 48 HOURS OF YOUR BOOKING. Thank you in advance and we truly appreciate your cooperation!
- The total number of guests in your reservation applies to anyone accessing the space during your stay, not just guests staying overnight. If you have more guests over than your booking was made for, you will either be charged for the additional number of guests during your stay or your booking will be canceled immediately without refund.
- Please treat the space with respect as if it was your own home. Please do not re-arrange the furniture. You, as the booking guest, are responsible for any damage or missing items caused by yourself or any one of your guests accessing the cozy home during your stay.
- NO SMOKING of any kind inside the property OR ON THE BALCONY. Smoking is allowed OUTSIDE of the apartment building in the front; please dispose of cigarette butts appropriately.
- PETS: only 1 pet less than 50 pounds is allowed. Please inform us at time of booking. Subject to a $25/day pet fee. Pet is considered unauthorized, subject to penalties if not declared at time of booking. - Quiet Times: 10PM-7AM MONITORED AND STRICTLY ENFORCED
- Dishes are to be washed before checkout.
- If guests are suspected of carrying and/or using illegal drugs of any kind, the authorities will be engaged, and GUESTS WILL BE VACATED FROM THE PROPERTY IMMEDIATELY.
** Violation of these house rules will result in your booking being cancelled immediately without refund
** -VIOLATION FEES
- Extra guest penalty: $100 per extra guest not recorded on your confirmed reservation guest number NO PARTIES OR GATHERINGS
- Unauthorized party/gathering fee: $700
Unauthorized pet fee: $300
Noise complaint fee (After first warning): $100 per complaint
Indoor smoking fee: $500
Extra dish cleaning: $15
Late checkout fee: $50 per 30 minutes after checkout time
Lost keys charge: $50 per lost key
Other Things to Note:
- Please acknowledge that occasionally, we may leave consumables such as condiments or snacks left behind by previous guests if they are not empty. We try our very best to ensure that it is not expired or stale. HOWEVER, it is up to the guests' discretion and inspection to consume these items if they wish. The host does not take any responsibility for these consumables.
- PARKING: Your reservation includes 1 parking space. If you have an additional vehicle, street parking is available on a first come first serve basis.
- If you would like to host an event (i.e. wedding, graduation, not party), please speak with us about it first so that we can determine suitability and provide you an event quotation that includes the use of the building’s backyard.
- Children friendly DOES NOT MEAN the area is CHILD-PROOF. It is the responsibility of the guardian/parent to monitor their children's actions AT ALL TIMES.
- There are 3 security cameras placed OUTSIDE of the property for security purposes only. 1) Facing main entrance of building, 2) Facing backyard of building, and 3) Facing entrance of unit. All cameras are on 24/7.
- Please be advised the water boiler has sufficient hot water for 2 consecutive showers (approx. 10 minutes each in length). If there are more than 2 guests, spacing out showers in approx. 20 minute increments will allow for complete re-heating of the water boiler.
- Please use one appliance (coffee machine, toaster, kettle, microwave, etc.) at a time to prevent tripping of the power. If the power does go out because of multiple appliances in use, simply re-set the power on the fuse panel that is located inside the unit.
Lastly, because this is a vacation rental community not a hotel, please be respectful of the property and keep it clean before you leave. (Respect our property and our things).
If you have read it this far, THANK YOU for being a SUPER GUEST! Please reply back with my favourite quote: "EXPECT NOTHING, APPRECIATE EVERYTHING." so that I know that the house rules have been reviewed 🙂
