Hello everyone. I'v been host a nice, modern apartment in the heart of Transylvania (Romania) for the past 2 month now. Im very happy with Airbnb, and even though sometimes it gets tricky cause im mostly busy, and also with one night guest, I can say that im a happy host.
Most of my guests were really nice and considerate people, and I've been trying to deliver, so i have a 100% 5 star rating, but like one week ago I had 3 guys from Spain staying just one night. Communication was lets say fair, and they seemed ok. They check out themselves, and when I went to th apartment for the turnover I had the horrible surprise to find my apartment all messed up. Now I know they are my guest, but I see it as a home sharing platform, one that people should be considerate of the property they are in. These guys had all my pillows and linens on the floor , towels wet and crowded in one corner of the bathroom, food in the night stand and above all, the most disgusting thing, toilet was really dirty of fecal matter, keep in mind that the toilet brush is in hand reach. I dont ask for cleaning fee, cause I think is just taking money for nothing out from the guest, in the condition that they would at least make an efforte to leave the apartment in a nice way. Now I ask you, what would you do? I have pics and everything, should I write to Airbnb and ask for a minimum compensation?