Funny, @Catherine-Powell brought up the new 'guest reliability standards' in one of the latest updates.
"In response to ongoing host feedback, we’re adding five new criteria to our guest reliability standards to address late checkouts, unauthorized pets, removal of approved security devices, and other issues."
Couldn't help but notice that of course, Airbnb instituting an ACTUAL DAMAGE DEPOSIT is not mentioned as part of the new standards. The breeding of bad guest behavior by Airbnb will continue until there are real consequences for guests. Nothing will, in reality, change. See the standards here:
https://www.airbnb.ca/help/article/2894/guest-reliability-standards
Right at the top of the page:
...guests who stay in listings on Airbnb must meet the following guest standards:
- Respect listings
- Respect hosts’ rules
Set that against the backdrop of this post, yet another one of many you'll find on this forum. "So your house rules about no smoking that people must agree to? Worthless. Smoke up Johnny! AirBnB don't care." Indeed
So sorry you've had to deal with this type of guest behavior, @Amy-and-Brian0, and that Airbn still does not hold guests accountable for it.