Some things hosts should to be aware of to be eligible for covid support

Daniel1032
Level 2
Wales, United Kingdom

Some things hosts should to be aware of to be eligible for covid support

- The reservation must be canceled by the guest, and not you as a host for the reservation to be eligible

- If you alter the booking to a future date you will not be eligible

 

 

 

so, if your guest wants to change the date of the booking to next year, do not alter the booking. Ask the guest to cancel and then re- book

 

if your guests asks you to cancel the booking, you need to tell them that you cannot and they need to do it themselves or contact airbnb to cancel it on the guests behalf

 

i was just informed that several of my bookings will not be eligible because i cancelled the booking when the guest requested and i altered bookings for several guests who wanted to check in next year instead

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