Special offer discrepancy

Jane4
Level 2
Sherman, CT

Special offer discrepancy

Hi I have sent a special offer to a guest but they are seeing a higher figure than I am offering. I sent it again anf their number is still higher than the number that appears on my screen. I do not understand how that can be. (It is off by $200)

1 Reply 1
Deborah0
Level 10
California, United States

Are you accounting for the AIrbnb service fee?  Guests get charged not only your fee, but a fee that Airbnb charges for all transactions. 

 

To see what guest would pay to stay at your place for any certain days, just go to your listing as if you were the guest (go to manage listing, then "view" on right side) and then enter the dates guest wants, as if you were the guest staying at your place.  You will see a breakdown of standard pricing. That is the same amount that the guest sees.  Then, just replace the standard accomodations amount you see there with the special offer you are giving, and consider that Airbnb service fee will change slightly as well since it is a percentage of the total you charge.