@Barbara1651
Well, we all had to start from somewhere Barbara and you are off to a great start. Everyone of us would envy those reviews of yours, you are going to be a fine host.
Just remember every guest teaches us something. There is not one of us here on the CC that knows it all. Just take notice of what each guest tells you, and learn from others here. I could never have got where I have without the help of some wonderful people here on the CC.
From this point on you will have rapid contact with CX if you should ever need it. If should ever require support help, keep this number handy 02 85203333. Ring from the phone number you have registered with Airbnb, the one you get your alerts and bookings on, and when you call, the automated answering system will compare the incoming number with any that are on file and as soon as it senses a match an automated voice will say 'Welcome Superhost someone will be with you shortly' and within 30 seconds to a minute you will be talking with the first available CX person somewhere in the world.....it is that quick. And when they answer your call, your profile will already be up on one of their monitors and they will start off with, 'Hello Barbara, how can I help you today' !f you call from any other phone number your call will just go into the general phone queue....so remember that!
Congrats Barbara, your not just a host........mate, you are a Superhost!
Cheers......Rob