I am having a similar problem. I was cleaning a rental 6 beds, 3 story, 5 decks at the beach. I bring own supplies and equipment. I do the laundry on site but have had to take some home because of not enough time.
The property manager who claims to be owner but is not is in Los Angles the rental is in San Diego and her "team" is in the Phillipines. I was giving wrong info and bid job at 100.00. Did it once and told them it had to be more. Asked for $150.00 and was told $140.00 was high as they can go so I agreed.
I got the job through turnover bnb and was paid right away the original 100.00 after each clean minus 5.00 fee.
The rest I was to bill to property manager who only pays once a month. I started in June did 2 cleans and billed the additional 40 each in July but was not paid had some excuse. I did 3 more cleans that involved the guest from hell dirtied ever sheet and towel there, partied non stop the whole stay etc place was a mess and they left late. Then the team goes ahead and takes an early check in charges guest 200 doesn't tell us they show up irratated we don't know about it and we have to finish with them there in the way and pissed off. The previous guests had ruined the already low quality bath towels also.
The property manager had asked me to start inspecting her other properties for her and greeting guests and I was to do that in PB that day by 4. So I left went and did that then went to Target and bought all new towels 133.00 worth and paid for them myself. I went back to rental I was working on delivered them then had to clean urine from one of the decks that had been used as a bathroom.
The cleaning fee charged for this unit is 342.00 yet I was told 140 was max they could pay me. They charge from 75 to 200 for early check in and tell guests it is to bring in additional cleaner to clean in less time. She took the fair pay pledge.
When I asked how much to bill for the inspecting i did, early check in, taking about 7 loads of laundry home and using my soap etc. I was ignored. I kept asking and it turned into an ordeal was told they frowned upon taking laundry home even though she told me on a group call to do this when needed. I was then told a early check in is a standard 2 people clean at reg price. And inspecting and meeting guests is part of the clean.
So when I asked for more money on an upcoming early check in I was replaced.
This would all be bad enough. They are liars and cheats but worst of all I was never paid any of it. Made excuses for a couple of days then just started ignoring me.
What can I do? I went to airbnb they can't help. Labor board is for employees. They had me as contractor. The only thing I can see is get atty but is it worth it for $600.00. I don't see how they can justify not paying me back the 133.00 I paid for the towels.
Any advice would be appreciated.
Thank you
Jeanie Belcher
San Diego Ca
