07-03-2017 11:51 PM
and, another experiment I'm trying right now is that I've created a second listing for my space. Same space, different listing.
This listing is for less guests, it has less rules, is at a lesser rate, BUT is only visible to guests with govt ID & positive reviews.
I'm trying to capture the calm, weekday, experienced, low maintenance ABB guest thru the second listing, while the first one is still out there available to all the newbies with all of it's extensive rules and explanations. Just opened it last week, so we'll see if a different format brings a different kind of guest.
07-09-2017 09:50 AM
We had a problem with people having people over to the house as well and finally posted this in our house rules:
* NO ENTERTAINING; We are perfectly happy having people pop by to pick up our guests, but we would prefer that you not use our home to entertain them. We'd be happy to help you find other places to spend time with your family and friends.
* OVERNIGHT GUESTS: All overnight guests must be approved in advance through the booking process and are subject to an additional fee as noted in the price. Maximum guests: 2.
This mostly stops the problem of "hanging out" and when someone says people are coming by, we tell them, unfortunately we cannot have them over since we are then liable for them, not Airbnb, because they are not Airbnb guests. We explain that our insurance does not cover guests of guests and we'd be happy to help them find a public space to hang out in.
We used to allow it until a couple was going to dinner with family and a cousin was picking them up. Next thing you know, cheese, wine, crackers and 4 people are sitting on my back porch all of whom are unknown to me (this is within an hour of their arrival). And we're hustling to provide glasses, plates, napkins, etc when I see the guest of the guest get up and go to their bathroom. Now I'm cleaning up after 4 people? Plus, what if he goes into their room and steals something from their suitcase? Now we're in a situation with our Airbnb guests that makes US look like the theives. No thank you! So no more.
07-09-2017 10:05 AM
You've got to set the tone and boundries from the moment your guests arrive. Even if it is in writing and a formal contract has been signed, it is up to you to reinforce what is acceptable. Some people will always attempt to push the limits. Stay the course!
Thanks for asking about this. Good question, admittedly it isn't as easy as it should be, but it is on my wishlist to improve.
If you add the @ symbol and they still don't appear then, one way to do this is to find a post they have created in another thread in the CC and click reply on their post and when you add the @ symbol they will show. Select that and then copy that mention and paste it here (or in the thread you wish to mention them in). Then discard the other draft reply post.
Alternatively, you can highlight to be and say who you would like me to mention I can edit your post and add it in for you. Happy to do this as often as you would like. :)
I hope this help, if this isn't clear just let me know.
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07-06-2017 03:02 PM
07-05-2017 06:24 AM
Thanks @Lizzie, the post above is the one I couldn't get to @@Alice & Jeff, Louise in Sydney and Dave & deb
thank you for the instructions on how to find another host on cc -- I'm usually here on my phone in between little bits of time here and there so toggling between windows isn't possible but I'll keep it in mind or ask for help. Thanks!
06-02-2017 04:05 PM
House Rules should NOT be something like a legal "mumbo jumbo", otherwise nobody will read it or potential guests will go to another less complicated listing.
I think it is better to be short and to the point - Say it all in a few words and "hit the nail on the head"!
06-02-2017 05:21 PM
I have only hosted since January 2017. My rules are ever evolving.
I started by reading the forum topics and picking what seemed to fit my listing. I started with:
07-02-2017 08:44 PM
I remember you telling the story about why you have added the latest ruling to your set (about being fully-clothed).... and I think it was Andrea who made the joke about hosting 'Captain Underpants'!
Still makes me laugh today.