Thanks Sarah for weighing in! I did at least go back and set my minimum at $38 a night which is a few dollars below what similar listings have set. For this particular guest they booked way in advance before I figured out how to fix my pricing.
The toilet paper issue was the last straw on what has literally been an endless supply of requets. Every 2 hour I get a new request via text from them.
From running the AC all day and night at 60 degrees (which in Florida residential home will absolutely kill a unit), to asking for extras when I already provided extras upfront, to complainng about the free Netflix in the shared living room (when they all have thier own laptops and free wifi that I've provided), to asking for bottled water and more. I'm just exhausted and ready for it to be over! Phew!
They started with 8 blankets and 7 pillows for 5 people and asked for more the first night. I have a large shelf (1/3) of my fridge for Airbnb guest and they shoved in and took over 2/3rds. I noted in house rules and told them again upon arrival that outside trash should be disposed of in the car wash nearby or gas station as trash is metered here. Simple, trash produced in the home during the normal course of daily activity ok but cleaning out your car from road trips, not ok and this is in the house rules. Not only did they unload two 13 gallon trashbins of trash from thier car but then dumped a broken fan which doesn't fit in the trash they brought from thier home in another state!
Had it just been toilet paper I would lived with that as they are the first out of 40 people who've stayed in the last 2 months to use so much. But atop of everything else, I'm just over it. If it weren't for my professional background in customer service and my desire to see Airbnb thrive as I've used it myself and love it, I would have sent these guest packing and just refunded them the cost of the 2 night they've stayed! Anyway thanks for the tips and sorry for the long rant!