Too many guests

Chip4
Level 1
Charleston, SC

Too many guests

I have a new booking that says 1 guest, but he messaged me saying it's him and two other people.  I don't charge for the one additional guest, but I do after that.  I can't seem to find a way to add the fee or charge him extra and I feel like he's just taking advantage of the rate based on one guest.

1 Reply 1
Lawrene0
Level 10
Florence, Canada

Send in an alteration request, @Chip4. Scroll down to 'View all reservations' on your hosting dashboard. Find that one and click 'Print Confirmation'. Just under the 'Itinerary for your guest' title you will see 'Make a change to the reservation'. Follow the prompts.