Unblocking dates after cancellation

[Sally217]

Hi 

I had to cancel a client who disclosed she wanted to entertain in my flat and I didn't want her to host party in my home.

We cancelled by mutual agreement. Now my dates are blocked on my calendar and I cannot unblock. 

How can I get in touch with airbnb to get them to unblock the calendar?

Appreciate any help.

thanks

Sally

[Lois-and-Darryl0]

@Sally217:  This is a real tough lesson as a newer Host, but a Host should never cancel.  Convince the Guest to cancel.  When you cancel, you either lose your Superhost status, or the clock starts again for 12 months to pass since you cancelled a Guest.  Please don't be discouraged from contacting Airbnb and asking them to not count this cancellation, but it is a strict and unfortunately rule against Guests.  Please try, and Good Luck.