Underage booking accepted before realising they are not allowed to book!

Ryan187
Level 1
Brighton, United Kingdom

Underage booking accepted before realising they are not allowed to book!

Basically this 17 year old boy from Brazil want to stay at my airbnb just for 2 days before and after staying with his host family. He is coming over for a language school course. Never faced similar case before, I asked him to bring parents approval letter and allow him to book. Now that he has booked it I found out you cannot set up an account under 18,  I do not want to cancel his booking after accepting as it will affect our listing as hosts, but I do not want to host him anymore. I have reported the boy's profile but there are only 3 categories and I do not know how Airbnb will process it?

 

Any advice on what to do?

1 Reply 1
Gerry-And-Rashid0
Level 10
London, United Kingdom

@Ryan187

 

Just contact AirBnB and get them to cancel for you - that way it won't affect your ratings.

 

just confused why you went to the trouble of getting a latter from his parents which means you must have known he was a minor? 

 

Anyway ... minors can't enter into a contract so you won't be covered legally nor by Airbnb

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.