Hi everyone I joined Airbnb 2 years ago and it has been a great success for me. I would like to share these tips I have followed to help other Airbnb hosts.
Hope it’s helpful to some people and please upvote it if you liked it.
A note to new Hosts:
You might skeptical to join the “dance” of Airbnb hosting. It is indeed a big decision, we all went through it.
Start by making a listing and not publishing it yet. Just create an account, add the photos you shot from your phone, spend an afternoon with a glass of wine and add nice descriptions and information in your listing.
Take your time, and when you feel like it just publish it and go live. Experiment with prices, photos and texts, start talking with potential guests.
Remember, you are not obliged to accept anyone unless you want to (don’t enable instant- booking). See how it goes, get a feeling of it, and when you feel ready, accept your first guest.
Now you are officially a member of the Airbnb hosts family, now keep reading:
Giving your listing a name
Some geek stuff here if you want to overdo it, if not, skip the next section below
Check in & beyond
Please offer a thumbs up if you found this helpful.
@Ros52 Good, very comprehensive list, except for few things.
"and remember, Airbnb takes care if its hosts, they will take your side if you are honest, polite and mean business."
This may luckily be your own personal experience, but it isn't the experience of a great many hosts, and new hosts shouldn't fall for this false assurance. Airbnb is extremely guest-centric and generally takes the guests' word over that of hosts more often than not.
Thumbs up, or participation on this forum have zero to do with a listing's search ranking.
Superhost has little if anything to do with search ranking.
1 night bookings are often the most problematic and can be made with the intention of throwing a party. Many hosts have upped their minimum night stay because of this. Of course there are listings in locations where 1 nighters are their bread and butter, like if they are close to an airport and get a lot of guests looking for accomodation for a layover or early morning flight
I don't agree with the concept that low prices bring low quality guests. I have a budget priced listing for what I offer and my area and all my guests have been lovely people. They don't steal towels or anything else. They leave their space clean and tidy, bring me "hostess gifts", and have been super respectful and appreciative.
Many travelers have simple needs and choose to spend their money on things other than expensive accommodation.
Thanks for taking the time to do this. However it's rather long and that might put some off reading. Better to condense to your top ten or so tips. @Ros52
I'm sure newbie hosts will appreciate the effort you put in.
Your place looks truly amazing and I'm sure you have many happy guests.
Sorry didn't read it all , but a couple of areas I wouldn't be able to agree with;
1. The name you give your listing will not make you more visible in Google search rankings.
2. Being added to people's wish list has absolutely no impact on where your listings sits - unless you attract thousands and thousands to add you . It's a common misconception banded about by so called digital marketing people who are more interested in getting you to buy their services.
3. You don't need to reply straight away, hosts need to sleep, work, take their kids to school. Just reply as soon as you can that can be hours or a half a day later. Don't become a slave to your listing business. Not answering straight away hasn't ever affected my first page ranking for my popular city.
4. It's a complete misnomer to say thumbs up on these forums affects your listings rankings on Airbnb. If that's why you have asked people to like your post, you will be sorely disappointed 🙂
5. I would never recommend asking for a five star review. Much better to explain the rating system and if you have a great listing and provide fantastic customer service and your guests are a good fit, your five star review should follow.
@Helen3 Totally agree with not being a slave to answering guest messages within a few minutes. I certainly have if it's convenient to do so, but I turn my phone ringer off when I go to sleep and would never wake up to answer a message in the middle of the night. And lots of people would get chastized by their employers if they were answering personal messages on company time.
I've never lost a booking because it took me a few hours to answer and I wouldn't be concerned about a guest who didn't understand that hosts have lives apart from hosting, and expected an instant answer, moving on to book something else.
@Ros52 I’m a new host (my listing isn’t even active yet) I have a question regarding the insurance aspect: I was planning to add at the end of my rules that guests are staying and swimming at their own risk & the host will not be responsible for any injuries that occur at my property.
would that legally exempt me from getting sued if someone hurts themselves at my property?
@Andrea4731 No, a line item in your House Rules does not constitute a legally binding waiver of liability.
All bookings made through Airbnb are automatically covered for a very limited amount of personal injury insurance under the Host Protection scheme, but before offering a feature as high-risk as a swimming pool, you'll need to make sure that your own STR insurance also covers you for liability.
@Ros52 I thought your post felt familiar when I was reading it, then I remembered you posting this a couple of years ago now, and another host before that word for word.... glad to see you’re still hosting 🙂
I think I have too much time on my hands today @Helen3 I managed to find what looks like the (original) original post 😊
Something feels a bit odd about it all.