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[Linda0]

Getting the Alteration Right - I have a guest who extended his stay for 11 days at the last minute. I called CX for help. In the past CX have always provided me excellent service. But I now have a guest staying in my house out of contract because CX scheduled the stay one day shy. When using the alteration to extend a stay, start out early so last minutes fix don't turn out to be hot mess mix.