@Laura2592
Hi- my biggest mistake was relying on my guest’s own common sense. This has forced me to make things so incredibly obvious!
To give contents I would use our induction cooker as an example. It’s only a year old and works perfectly but for some reason people keep on confusing the child lock (key sign) for the on/off button and then complain that it’s not working. I have had three guests write to remind me that induction cookers requires “special pans” *SMH*. I go into an unnecessary panic mode thinking it’s a faulty unit and realise after rushing there it’s on childlock. Some even go on to ask how do they know the induction cooker stove is on... it’s hot.
So now, I have written a very specific house manual explaining this and will leave a waterproof label explaining this soon.
As someone said to me- common sense is not that common so start by assuming they know nothing. Even if it is condescending in context as long as it’s explained through humour and kindness people can be explained these things.
Also now if someone asks for a favour we consider it, if they request it- we simply say no. As in our family, entitlement and lack of manners get you no-where!
Good luck everyone!