I thought I'd share a lovely note that my guest, Holly, left this weekend after staying with us for a night.
I host in a sweet little unit out in our shared backyard, so our guests often get the full experience of hanging out with our 3 small kids and doggie! Holly was so delightful - she settled right in and enjoyed hanging out in our local neighborhood shops.
What are your favorite notes from your guests? :)
Hello, Laura! My favourites, of course, are those notes that are attached to a five-star review :)
And that's something: I have found that when a guest leaves me a lovely note, they tend not to write a review. They feel, I guess, that they have already reviewed, or they like to keep that sort of thing private. I don't mind, especially now that we are not being held to the 50%, but that is the reason I have not put a guestbook in my listing.
Are you finding the note writers also write reviews? Did Holly write one?
I have to agree with @Lawrene! I've had a few guests leave me beautiful thank you cards and sometimes even little gifts but no review. One time a guest left me a $20 tip! Super generous, but no review . . .
I do love entering the space though to find those little extras. And at least I know that IF the guest was to write me a review it would be a great one! Saving myself the anxiety.
That has been my experience, as well. I'd say close to 90% of those who leave notes, haven't left a review.
Truthfully, I tend to prefer the notes and cards, though, as they're left spontaneously and not as the result of prompting. It feels a bit more "from the heart".
Hot off the press! Holly did just leave a lovely (5*!) review also. So interesting to hear peoples' thoughts on this ... as an unexpected side benefit of removing the 50% review rate requirement for Superhost, hopefully more of you can leave out guest books without worrying about it :)
I agree with @Lawrene. I get note that guest that writes on notebook guest review doesnt do on guest review on the app. In 2 years I have 61 notebook reviews and 84 app reviews. All notebooks reviews shows plenty service satisfaction (like 100% 5 stars), but just 85% app reviews were 5 stars.
Today my notebook for guest reviews is at the rented apartment but I will take a pic for tomorrow night.
In my opinion airbnb should add a private review without leaving trace in both way because some of my guest doesn't want to disclose that they where staying at my place.
@Laura This post came just after I arrived at my Airbnbs, so I went through the guestbooks. I didn't find a favorite note - they were all lovely - but it was fun to go through them and read them aloud with my housekeeper, who takes great pride in her work. Touching all around.
We do have a guestbook. 60 percent of our guests leave something in our guestbook. Most of them also review us. Some notes in guestbook are so sweet.
Some reviews also. We open up our home to guests, sometimes even our heart.
All the positive experiences help to overcome the rather unpleasant hosting experiences. Or help you when you come back from your job and you have to start all over at home...to your second job. Haha
The sweetest notes are from those who really went to all the places I recommend.
One guest had such a great time on the island and seen a lot of things in 2 days and left a beautiful note.
@Laura We have to say Big thanks to all a guests who treat us as a friend. It feels so good and encourage us to still hosting.
My favorite notes are two animators who is staying with us for 2 months. :-)
Lovely topic @Laura.
This reminds me of when I stayed in a treehouse in California. The guest book was incredible, and the host shared with me how much she loved going through the guest book after a stay. I had a good read through and there were amazing artworks, poems and my particular favourite a maths algorithm for spotting rabbits! haha
It was all very inspirational, but added the pressure for my entry. :)
@Nutth, this is wonderful, are you going to frame it so future guests can enjoy it too?