Hello everyone here,
I appreciate so much your contributions. I am a 3-years old Airbnb host but I rent my apartment just in summertime; so I need still to learn. I charge just 60 euro for cleaning but I pay 92 my house keeper since I noted that for cleaning well my apartment it takes at least 3 hours. Then I have the bed sheets and towel to clean and iron. Unfortunately I live in another country so I have to employ a person that do the welcoming, cleaning and checkout for me. The property has a security system, so the owners doesnt approve to give remote controls for the entry gate or security keys to strangers, so I cannot use a locker but a phisical presence in the building.
Because I offer more than 30 euro for cleaning, as check out instruction I ask my guest to clean the kitchen after their meals. Also to pay attention to the washing machine not to leave dirty or hair and to empty the wastes and bottles following the recycling instructions. My experience has been not much edifying. Because I cannot check personally the apartment, some people left with the kitchen dirty, oil splashed on the walls during cooking, rice still stick in the cutlery, walls with scrapes and so on. Unfortunately, my housekeeper during the time has not been much collaborative and instead to tell me what happened, she said nothing to me and I had to discover by myself the small 'disasters' made by people entering in my apartment times to times, when I have the possibility to go in France...
Definitely, I will change:
- the cleaning price, charging all what I pay
- instead, I will ask the guests to clean by themselves letting 60 euros for the cleaning when they enter into the apartment
- I have to look for another housekeeper for sure. Cote d'Azur is extremely crowded during Summer time and to find a good person (in terms of cleaning, serious, honesty...) isn't easy!
I have shared my experience since I need some more suggestions. Perhaps some of you has the same situation I have (not be present in the property, living abroad and trust in some external help to manage their listing). Do you have some advice to give to me?
Proudly in love with the Cote d'Azur, I offer Friendly Hospitality services
starting from 3 nights of stay during the low season. My apartment is based in Saint Raphael, Cote d'Azur - France.
Large studio fully equipped, kitchenette fitted with cooking tools, stove,
oven, dishwasher and washing machine. One king size bed, one single bed
with high quality mattresses + sofa bed.
Stunning front view of the sea from the large balcony, just few minutes
from the beach.