What happens if a guest causes damages that exceed the value of the security deposit?

Elena4
Level 1
Milford, CT

What happens if a guest causes damages that exceed the value of the security deposit?

Hi I am new to hosting.  I normally charge a $500 security deposit and a $50 cleaning fee as part of the rental.  

 

I recently rented my house for 2 months and used the "special offer" tool to offer the pricing to my guest.  She accepted and it is rented but it does not appear that the $500 security deposit was charged.  How can I tell that and if it was not what should I do.  I do not feel comfortable with no security deposit.  Thanks

2 Replies 2
Regina0
Level 6
San Antonio, TX

Rayva0
Level 2
Sydney, New South Wales, Australia

Good question which is whats happened to me. It wont get paid out if you dont get documents and evidence back within 48 hours. Its also their word against yours. I suggest you take out insurance because unless you respond within 48 hours you end up loosing. 

I didnt get my quote back to the Airbnb panel due to external issues and their attitude was very how do you do!!!!!