Do you allow guests to eat food in a private room? If so, do...
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Do you allow guests to eat food in a private room? If so, do you provide a table, or let them eat on the bed. New to Airbnb, ...
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Hey Fellow Hosts!!
We have a guest who has revealed his racisits beliefs to the house. This has put me in a very uncomroftable situation. I am a huge advocate of creating safe zones and am really struggling with how to address bigot guests. I was think about a way of working safe zone in to the listing, as well as, adding some houserules around hateful language. I am wondering if anyone has any experience with this and if they have found anyways to address this in a repsonsive and preventative fashion.
Charlie
Charlie
Contact Airbnb support. As far as I understand it, that kind of behavior is not tolerated and they may be able to assist.
My first though is that you are in the accomodation business, how much you wish to interact with guests depends on both you and your circumstances.
Inevitably you are going to get people who stay with you who either do not hold the same views are are just not people you would normally socialise with.
You just need to know how to manage the situation.
Your use of the term 'safe space' suggests you hold strong views, if you only want people to stay with you who have a similar view make it clear in your listing, I am sure there are certain key words you could include that make that clear.
Be aware that whatever wording you use there will be occassions you simply have to manage.
Hi Charlie
How long is this person staying with you? Perhaps you can offer a refund through the resolutions centre?
I had a long term house mate that held extremely racist views and often voiced his opinions about the indigenous people of NZ to me.
I tried all sorts of things. For instance, displaying photos of my nieces in ceremonial costume and explaining that I have close family and friends of Maori ethnicity. After some particular cutting remarks about a Polynesian choir that appeared on the national news I asked him to leave as soon as possible.
I actually felt physically sick. I realised how fortunate I am to live is such a multicultural society.
Regards
Janice