Hi@Stephanie,
I am a relatively new host so I won't have as much insight as many more seasoned hosts.
Reading all the posts, I probalby relate most to @Helen and @Sarah977
One of the things that leaps out at me though is that perhaps the format would change depending on whether the guest is able to IB or send a reservation request. If a guest can IB to my mind that somewhat precludes asking any deep and meaningful questions.
I have IB myself and I feel very "hamstrung" by the character restriction on my prebooking message.
In order to ask the questions I want, within the character limit allowed, I've had to pare back the words to the point where my questions seem blunt and abrupt - to the point where I could appear unfriendly e - and there is no scope to "soften" with an opening sentence or any of the questions.
As I have found many guests do not read or respond to airbnb messages after they have IBd, I REALLY want to get these question in before they press book.
So, if nothing else I would love for there to be a longer character limit - when I first opened my listing in SEpt 2018 it was longer that what is currently on offer.
Equally I have no problem with a set of questions provided by airbnb which we can select to ask, providing that there is scope to add some personalised ones - I have beds that can be queen OR single so asking about bed configuration is always a question specific to me that I'd want to ask.
Here are my current questions - you may see that I've tried a tactic to ensure guests have read the house rules.
Cheers
Rowena
Thanks! A few queries
Who's coming?
The reason for your stay?
Your arrival time?
Bedroom 3 & 4 set up?? singles/queen? ( if applicable)
Have you REALLY read the house rules? What's the code?