Join legal shield and have them write a letter with absolute proof that your place clean a witness or two would be helpful. My first step will be suing this guest who of a sudden made my place dirty to get a refund she was not entitled to
She had asked me through the Airbnb messenger if there were stairs and I said 6 stairs and 2 Landings and 5 more, however I wlll be happy to take your luggage up the stairs because this is not a ground floor apartment.
Why are the stairs so important? She shows up here with a morbidly obese husband who has to be a minimum of 325 lbs and it took him over 15 minutes to disembark from the SUV and I see an industrial sized walker placed on.the grounds and I said to myself how
**
physically incapacitated
**
to make.up.15 stairs and on the morning of day 3 she has departed with a list of diatribes but twice through the Airbnb messenger she admonishes me for not telling her there wasn't any elevator to the second floor and she contradicts herself by saying I didn't tell her there was no stairs period. First she says she didn't know there was no elevator and then she says through the Airbnb private notes .that I didn't tell her at all. I pointed out Airbnb that I had two different conversations throughout your site and the evidence is incontrovertible that she's a bold faced liar and of course these feckless Bay area frauds rewarded this pathological liar a refund for 8 days and her one star review completely descreated my listing going forward. I went from a $7100 June to a $1,464 July and a $1,654 ,July and to this date my occupancy dropped over 42% and even to this date I only have 52% of the month booked and in November a host from Newport Beach approached..through the Airbnb messenger and told me that ** did the same thing to them in 2018 and completely descreated their listing and they wanted to use my situation with this ** to get ** review off of their listing which puts their review number at 3.36 despite all of their other listings are five star reviews across the board I am going to sue these jackals in small claims court and I told Airbnb that you asinine rules do not supercede the civil laws in this country. You are essentially the newspaper that knowingly approved this ** review and despite incontrovertible evidence that she completely lied and it's there to see and you decided to condone your scumbag superhost and reward her disgusting tactics twice. Your San Franciscan ambassador's are going to have to explain why her verifiable lies is part of your company's review policy which. rubber stamped deliberate libelous lies. I am to see how many other hosts has suffered. economic hardship because you know when. a guest wants a refund they're not entitled they're going to use your asinine review policies as a weapon against the host and. instead of correcting your asinine policies you screw over your hosts repeatedly. Your policies invite this type of disgusting behavior
