I've been using Tokeet for more than two years during which time I accepted a number of complications using their software, I guess I couldn't be bothered allocating time to learn a new system.
Well that all changed when I realised that the most basic feature of any channel management software, keeping the calendars updated didn't work 100%. Long story short, because of bugs in the Tokeet software their system didn't consider two cancelled bookings consequently listing these cancelled bookings as active and confirmed - needless to say that I didn't find out until too late leaving me with 15 days empty during the peak season.
Tokeets faulty software is directly responsible for costing me half of my seasons profits. I've never had more than 2 days unbooked during the same period for the last five years.
Tokeet acknowledges that the calendar was not up to date but they take no responsibility, and their interest and compassion is that of a customer care bot.
I am now investigating and trying BookingAutomation, yes it's more complex but so far I'm impressed by the features and the speed and accuracy of their customer care agents.