Wrong price charged to guest

Maria736
Level 1
Ao Nang, Thailand

Wrong price charged to guest

I have a booking with the wrong price per day. My calender says USD55 but Airbnb charged the customer USD 45. How do I resolve this, it seems it has consequences for me to change or cancel booking.

2 Replies 2
Cynthia-and-Chris1
Level 10
Vancouver, WA

Your listing have discounts for weekly and monthly stays. Was this booking longer than 1 week? 

 

You are right, though, there are penalties for canceling, so don't do it!

Bente3
Level 3
Yarragon, Australia

Airbnb gives my guest 50% discount, with out permission, I simply can't afford this, but need the bookings which are few and far between.