...dog!
If you read far enough down through the airbnb red tape (which I never did) you'll find out that pet damage is not covered at all by airbnb. Yet, they want hosts to be "pet friendly"?
So, a guests dog can chew up almost $300 worth of stuff, the guests can say they'll pay but then do not and when I get airbnb involved, they say...
Thank you for contacting us. I’m sorry to hear about what happened during your reservation with xxxxxx.
After a review of the circumstances surrounding the claim and the associated information, gas, time and mileage are not covered under the Host Guarantee
You are free to pursue reimbursement from your guest directly. However, per the terms of the Host Guarantee your claim isn’t eligible for payment. That said, we will follow up appropriately with Laura Andrianopoulos.
with regard to guest responsibilities.
This is abolute bullshirt